Career Check-in: Divya Bhardwaj

Divya Bhardwaj | Supervisor, International Payroll in Gurgaon

What does your typical work day look like?

The beauty of working in a truly global & diverse environment – different time zones – is that there is no “typical” working day. There is a planned itinerary and then there is an unplanned one which spices up the day with new encounters. This is absolutely stimulating to the brain cells. But amidst all this excitement something that’s never off the radar is keeping a pulse of customer satisfaction through Service Now Dashboard.

What have you enjoyed most about working at Expedia Group?

It’s evolving each day – lightning fast! Working on multiple global & regional projects and initiatives sets a prodigious learning ground: “Fasten your seat-belts, we are in for a bumpy ride” – I JUST LOVE IT!

What makes your team unique?

The People! I love the One Team, Group First culture & the appetite for extraordinary customer service advanced from a diet of customer-centric values.

With my team in Tokyo

What accomplishment are you most proud of?

Happy customers make my day and I strongly believe in “First Time Right Philosophy”. I am proud to have lived by both!

Who has influenced you the most?

The list is long & beautiful – all Women leaders starting from my working mother to business leaders like Indra Nooyi to political leaders like Hillary Clinton to my own Expedia Group leaders like Becky and Preet – keeps me going and motivated!!


Cultural day 2018 India

How and where do you find inspiration?

Crazy, but I am inspired by risk. An adventurous trip where the destination is yet not confirmed however the journey is bound to be exciting (full of potential failures & experiments)? That’s what gets my heart and imagination pumping

How did you learn to embrace failure?

Albert Einstein rightly said, “If you’ve never failed, you’ve never tried anything new.” I have witnessed failures, but I am still on my journey to gracefully embrace failures. I believe in assessing potential risks and mitigating them to minimize the chance of failure.

Year end team lunch

What is your favorite piece of career advice?

Avoid being paralyzed by fear – Give wings to your thoughts and you will soar high. It’s a piece of advice I follow, too!

Tell us about your favorite vacation.

One of my most memorable vacation was with my family last year to Andaman and Nicobar Islands. From the multicultural town of Port Blair to picturesque pristine beaches, crystal clear water of Neil and Havelock Islands, Andaman offers a perfect choice for an exciting and peaceful vacation, and the more adventurous deep-sea diving – this place completely bowled me over for the second time.

What is your favorite weekend?

Lazing around in perfect peace in mesmerizing ambiance of my living room with my family (two naughty chirpy girls and a not so naughty husband) with some quick snacking & chit chat is the perfect weekend for me. Sounds cheesy maybe, but this comes as a gift of motherhood to me.

Career Check-in: Grégoire Laurent

From Account Management in Munich to Analytics in Singapore: My reflections on four years at Expedia.

Grégoire Laurent | Senior Business Analyst, Lodging Partner Services in Geneva

What a journey it has been since I joined Expedia at the start of 2015! Given the wide range of teams and offices around the world and culture of inclusion and exchange, it is no surprise that my career has also been varied.

Chapter 1: Munich | Skillset: German + Account Management

Interested in improving my German-skills, I applied for a role within an Account Management team looking after German speaking part of Switzerland. The interview process was longer than I was used to but each step was worth the time as I got to know my future colleagues and the role I was applying for. I liked the culture and energy of the people from the beginning.

Although I was the only non-German native speaker I was choosen on the potential and mindset I showed during the interview process. The team organized German-classes and took the extra time to help me with this new challenge. After a few months I was able to pass my C1 and work more proficiently in German.

Sunset ride with partner after a successful market visit in Zermatt

From day one in Munich, I was lucky to meet people I still consider mentors. These Expedians encouraged me to take time to think about my career plan and objectives so that I could truly follow my passion. By attending regular onsite and offsite training with the wider DACH and EMEA team I was able to develop skills which I knew would become extremely valuable for the future.

Chapter 2: Geneva | Skillset: Analytics

After 2 years in the Munich office I found myself spending more and more time travelling back to Switzerland for private and professional reasons. I had discussions with my manager about a move back.

The perks of working in Switzerland

Evolving within my role, I also began to realise that what I like the most and what I was the most interested in was the data (I have always been more of a numbers person) and therefore started learning on my own time some of the hard-skills needed to aspire for more analytical positions. After a few months I finally decided to discuss with my manager about my interest to get more exposure to analytical roles.

A key for me to be able to make this career change was the opportunity I was offered to spend a few hours every week on a cross-departmental project. This allowed the manager in the Analytics team to test my skills and interest, whilst I could discover if the work was really of interest to me. Two months later after a very successful 1st project I was offered a role in the Regional Analytical team.

This new role started with a very intense period of exponential learning, surrounded by very qualified and talented colleagues. It’s vital to be able to adapt quickly to new situations and learn new skills on the job. However, the reward for me was far greater than the challenge. Expedia Group invested in me and gave me time to develop myself. Surrounded by talented colleagues, I always had resources to learn from.

Enjoying the local food in Singapore

Regional Analytics, what do you do?

Our role in in the regional analytics team has two sides:

  • Support the Sales and Marketing Leadership teams within our SuperRegion (EMEA, APAC, LATAM or AMER)
  • Support Global projects and initiatives at the core of Expedia Group strategy

The Regional Analytics team is just team within the wider Expedia Group Analytics & Revenue Management department. Expedia Group has data in its DNA and therefore I have had many opportunities to learn from now datasets, applications and analytical technics.

Chapter 3: Singapore | Skillset: Culture + more Analytics

The view from the Singapore office

I have always been passionate about opportunities for career development, training and learning. When the Analytics department launched committees in early 2018 to make sure that Expedia is a great place to work I jumped at the chance to get stuck in.

The committee I worked on implemented a Mobility Program with colleagues from the US and Asia; after a few months and presentations were able to get a green light from the Analytics Leadership to launch a program worldwide that would allow analysts to get experience across the globe.

I was lucky to be one of the first employees to be part of the new program; spending a few months in Singapore to cover for two colleagues taking their paternity leave – 3 months each (Generous paternity leave is yet another great feature of Expedia Group! 😉).

Career Check-in: Fabio Carta

Fabio Carta | Market Manager, Lodging Partner Services in London

Has it ever happened to you when you’ve attended one of those university career fairs and you try to make sense of the endless opportunities, industries and jobs that are right in front of your eyes? Rather than helping, it confuses you even more! Well, it’s at one of those job fairs where I met the Expedia Group (at Bocconi&Jobs Careers Fair in Milan) and it was Expedia that helped me take the first step to get some clarity out of this confusion and build my career path.

I wanted to be part of it! After a round of interviews, I was offered an internship and, after 4 years and 3 different cities, I’m still an Expedian and now Market Manager in London.

I still remember that day as if it was yesterday. The local team in Milan introduced me to the Expedia family and I was soon captured by the company’s vison: “We are the world travel platform. Our purpose is to bring the world within reach.”

But what does a market manager do? As a Market Manager, my primary responsibility is to initiate, develop and maintain a high-quality portfolio of accommodation providers (hotels, B&Bs, guesthouses, vacation rentals, etc.) for Expedia’s global customer base.

How do I do it? I spend the majority of my time in calls and meetings with these potential partners explaining our value proposition, understanding their needs and aligning Expedia Group’s strategy with their strategy. To achieve high quality, I work closely with internal stakeholders such as the legal, marketing and operations teams: together we set up our partners for success.

Expedia Group is not a company for everybody.

It’s the place for winners: We dream big and we go through constant changes, so this creates a need to continuously readapt, re-prioritize our tasks and set new goals. In market management, we spend a good 10% of our time planning our strategy for the day, week, and month.

It’s the place for humble people: Nobody has all the answers so we are active listeners!  We ask for regular feedback and build development plans. In market management, we have weekly team meetings where we look into performance and best practices; we have weekly trainings where we learn new skills and enhance our knowledge; we have catch-ups and one-to-ones, where we ask for feedback and help each other solve problems.

It’s the place for team players: We work in teams and every decision we take affects not only our close colleagues, but also our customers, our partners and many other stakeholders. When we add a new property to the marketplace, this property (with all its amenities, its rates, its reviews) is available to more than 670 million monthly visitors and needs to be traded by more than 200+ travel booking sites. We can’t play solo!

If you tick all these boxes, you might become the next Expedian!

Career Check-In with Sarah Sandiford

Come join us as we adventure around the Hotels.com global offices and meet our team to discover more about their day-to-day roles, exciting projects, great teams and, of course, their passion for travel.

Sarah Sandiford | Associate Social Community Manager | Hotels.com | London

  • What area of Hotels.com do you work in?

I work in the global social media team, which sits within the brand org – my team neighbours are PR and Brand. In my day to day role, I manage our EMEA social channels including Facebook, Instagram, Twitter and YouTube. From creating content to partnering with influencers, my role is fast paced and very creative.

  • What do you enjoy most about working at Hotels.com?

Ooh that’s tough to just pick one! My top three would be:

  1. The amazing teams I work with: my colleagues may be based all over the globe, but we are actually a tight knit bunch! From working on a big collaborative projects to motivating one another with ‘out there’ ideas and of course, we always make sure to catch up on the latest Peaky Blinders episode.
  2. Wealth of knowledge: Working in the fast moving world of social media, it’s constantly evolving. Since joining Hotels.com, I’ve learnt more about this industry in the last six months, than the last two years of my career.
  3. And being honest? The travel inspo! My destination bucket list has been ever growing since I joined.
  • Tell us about a project you are most proud of and why?

As Social Media Manger of EMEA, I look after our global Instagram account. All the snaps we share on our grid are from our internal staff – that’s right, our amazing grid of travel inspo images are all shot by our employees around the world. We really do live to travel.

Showcasing their passion for the next adventure and uncovering hidden travel gems, being able to share that with our followers is incredible. Our finance team seem to live the best adventures and their photography is pretty impressive!

  • Tell us about a manager who has supported your development? And how?

Since the get-go, my manager has given me the confidence to in putting ideas forward – however small, big or silly. It means that I’ve been able to crack on with projects and in my short time here, really carve out new strategies and campaigns. This also applies to senior management, I feel completely at ease asking for help or sharing feedback on certain projects.

  • How do you balance work and life?

Knowing when to switch off. Social media is always ‘on’ and it’s hard to completely log off – but making time to unwind and disconnect is important. Spending time outdoors or getting lost in a good book on my commute are my social free moments. Well, I try.

  • What is your most memorable travel experience?

Spending two weeks exploring Cuba. Understanding their way of life and soaking up the culture, to those incredible white sandy beaches where the coldest drink on tap is a Havana rum mojito. Bliss.  

Career Check-In with Josie Shah

Come join us as we adventure around the Hotels.com global offices and meet our team to discover more about their day-to-day roles, exciting projects, great teams and, of course, their passion for travel.

Josie Shah | Director of User Generated Content | Hotels.com | London

  • What area of Hotels.com do you work in?

I work in the Content team, specifically user generated content. We work on a number of projects that integrate the experiences, feedback and photos from real customers that have stayed at our hotels, back into the booking journey to help new customers find the right hotel for their needs.

  • What do you enjoy most about working at Hotels.com?

I really enjoy working with such an international group of people I love the different conversations and perspectives this brings to the work place.

  • Tell us about a project you are most proud of and why?

I ran a market wide RFP to launch our affiliate program across Europe, in search of best in class technology and service, ensuring we had the right people and tools on the ground to be locally relevant in all markets and meet our growing business needs. We ran the project on time, exceeded our performance goals and saved $1m+ in costs in the process.

  • Tell us about a manager who has supported your development? And how?

My previous manager was very supportive of my interest in exploring new career opportunities whilst retaining a part time schedule. He highlighted all my transferable skills and where they could be applicable in parts of the business I might not have considered myself qualified for. He has also championed the benefits and value of part time employees amongst senior decision makers.

  • How do you balance work and life?

After returning from maternity leave (twice) I have worked part time, both 3 and 4 days per week at different times. Right now I work a 7 day fortnight which feels like the right balance for me. Hotels.com has been very encouraging and accommodating of my need to be as present as I can be for my young family, whilst also exploring new and fulfilling career opportunities.

  • What is your most memorable travel experience?

Many years ago whilst backpacking around South East Asia, I caught a boat to a tiny island off the north east coast of Malaysia called the Perhentian Islands. There were just a handful of small huts, fish were freshly caught and BBQ’d and there was about an hour of electricity a day from one central generator for the whole island. We saw komodo dragons, snorkelled with tuna and turtles… it was the most beautiful unspoilt place. I imagine it’s a bit different now!

Find out about how Josie found a part-time working schedule that worked for her family and career. #WeWhoTravel

Career Check-in with Laura Molnar

Laura Molnar | Senior Manager of Brand Marketing, Travelocity in Dallas, Texas

What does your typical workday look like?

My day is filled with diverse activities, from conducting customer research, planning marketing campaigns with cross-functional partners, and working on marketing strategies in support of new product launches.

What have you enjoyed most about working at Expedia Group?

Balance! We work hard but also ensure that we live balanced lives. By encouraging balance, Travelocity employees are fulfilled and able to contribute even more to their jobs.

What makes your team unique?

I love my team! We have so much fun at work. Every day is filled with laughter. At Travelocity, we bring our full self to work. We celebrate our differences because we know that diversity of opinion makes us better. We genuinely care that each and every person is successful in their business and personal lives.

What accomplishment are you most proud of?

At times we have to come up with unique and cost-effective ways to solve problems. Customer research can come with a hefty price tag when you are working with outside vendors. In an effort to spend time more efficiently, I took all of our research in-house. Due to the savings in time and spend, several other brands in the portfolio adopted our approach. It was exciting to see Travelocity spearhead the way!

Who has influenced you the most?

It’s almost impossible to answer this question because I’m continually learning from those around me. I’d have to say, from a work standpoint, it’s probably my team – we are close-knit and work seamlessly together. We’re all passionate about our brand and our roles, and it’s great to be around that kind of energy and enthusiasm every day!

How and where do you find inspiration?

To inspire creativity and new ideas in my job, I make sure I read as much as I can. From marketing publications, brand marketing books, and the Wall Street Journal, I try to learn as much as I can from other brands in the marketplace.

How did you learn to embrace failure?

I am always learning to embrace failure. A book that has been influential in accepting failure is Failing Forward. You can’t learn and grow if you fear failing.

What is your favorite piece of career advice?

Be here now. This phrase is two-fold. First, when you are at work and in meetings, it is important not to multi-task. Keep focused on the current task at hand. Phones and computers can be distracting, as we do everything on them. Even though it is not as easy for me, I choose to take notes in a book rather than on my computer so that people know that I am there with them and clued into the discussion.

The second part of the phrase is more long-term. Work is not always perfect and at times, we wonder why we are where we are. The important thing to remember is that every step encompasses learning that will benefit you in the future. So, when a day gets monotonous, just remember that there is a reason and soak up as much learning as you can.

Tell us about your favorite vacation?

I took my mom to Turkey for her 70th birthday. We rented a car and drove over 2k miles throughout the country. One of her bucket list items was to take a hot air balloon ride in Cappadocia. It was the most fantastic experience, as hundreds of hot air balloons rose in unison with the sun across the landscape.

What is your favorite weekend getaway?

I am originally from Laguna Beach, CA. So, anytime I can go home to visit my family, I will. When I am home I hike, eat my weight in sushi, surf, run on the beach, and enjoy watching the sunset over the ocean.

Career Check-In with Bruce Horner

Bruce Horner | Director of Marketing, Travelocity in Dallas, Texas

What does your typical workday look like?

One of the reasons I love my job is there is no ‘typical’. I am fortunate that I am involved in a range of projects and initiatives with a variety of teams and people. It is really hard to predict what my day will look like and that is exciting.

What have you enjoyed most about working at Expedia Group?

The people. Expedia Group is a large company and I am fortunate to engage and learn from interesting, smart, and creative people from around the world.

What makes your team unique?

The Travelocity Brand Team is unique in that we all wear a lot of hates and are involved in a variety of initiatives. No one is caught up in a ‘not my job mentality’. We work hard and we have a lot of fun doing it and fortunately, no one takes themselves too seriously.

What accomplishment are you most proud of?

I am very proud of our unique and effective branded integrations model. We have built a multi-channel program that is the envy of other brands and is a visible tool to showcase our brand and the Travelocity Roaming Gnome in a powerful and relevant way.

Who has influenced you the most?

My father taught me the value of hard work, honesty, and integrity early on. I have continuously held a job since I was 10 years-old mowing neighborhood lawns. I credit my father for honing my focus and work ethic.

How and where do you find inspiration?

I am continuously inspired by other brands that do smart, unique, and impactful things. You have to be willing to take risks to stand out.

How did you learn to embrace failure?

Your life and career can change once you learn to embrace failure. There is no achievement without failure. The best hitters in baseball fail 3 out of 5 times. Once you adopt this perspective, you become free to take risks in your career and ultimately become a better contributor.

What is your favorite piece of career advice?

Learn from your co-workers. Emulate those you admire and adopt the qualities they possess. Exercise humility and restraint in all you do.

Tell us about your favorite vacation?

I have a passion for travel and have been fortunate to have visited and experienced over 40 countries. My favorite trip was a 10-day swing through Italy that included a lot of great pasta, amazing wines, and inspiring culture and art.

What is your favorite weekend getaway?

I enjoy frequent and short visits to Northern Michigan. It is beautiful, peaceful and largely off the grid.

Career Check-in with Laura Gonzalez Lopez

Laura Gonzalez Lopez | Sr. Market Manager in Dublin, Ireland

Picture of Laura Gonzalez LopezWhat does your typical workday look like?

My role is to work in partnership with hotel chains and help them optimise their distribution through our channels with products that best suit their needs. Once I’ve checked in with my team to oversee their progress, I then get in touch with my clients. This will involve looking at any reactive email requests, setting up meetings in the diary, and discussing how their business is doing, what’s new and looking at the reports to understand market trends, performance, etc. I love the combination of analytical reporting and partner-facing time!

What have you enjoyed most about working at Expedia Group?

Every year in my tenure with Expedia Group has been different. I have looked after different clients and or markets, been part of different projects, and collaborated with several teams driving business initiatives. This has allowed me to grow and expand my horizons.

What makes your team unique?

We have really strong communication lines. Not only within our team (half the team is based in London and the other half is in Dublin) but also with our internal stakeholders. At any given point, I know what we’re working on and what the teams we depend on are up to. Strong internal relationships are essential for our success as a team.

What accomplishment are you most proud of?

I have been lucky to be part of the talent acquisition for different teams within Expedia Group. I really enjoy recruiting the right candidates for the role/team and seeing them grow in their roles and progressing in their careers

Who has influenced you the most?

My mother has taught me a strong sense of responsibility and work ethic. I have the utmost admiration for women that thrive in their career and have a balanced family life at home. Being a working mom isn’t easy. If you think you can have it all, don’t. Think what’s most important and make choices that support that.

How and where do you find inspiration?

We all lead busy lives. I find it very grounding to take the time during the week to appreciate the things around me. I try to look out for new things, people with different views and challenging situations, to see what I can apply for.

How did you learn to embrace failure?

I have learned to make decisions based on enough solid information to ground my logic. If the decision isn’t the right one, I like to always go back and see what went wrong. Failure is part of success as long as you learn from it.

What is your favorite piece of career advice?

Lean on your strengths and keep developing your softer (weaker) areas.

Tell us about your favorite vacation?

South Africa. I went a few years ago with my husband for a couple of weeks and I left in awe of the country. To me, it was the whole package: good weather, beautiful scenery, good people, excellent food & wine, and I had access to the ocean! I truly recommend it to anyone, whether you want a chill or an active holiday.

What is your favorite weekend getaway?

Any European city within a short flight. Good company, plenty of sightseeing, and good food. Wine also helps 😉

Career Check-In with Norman Law

Norman Law | Sr. Director, Global Product Management in Bellevue, WA

Norman Law smilingWhat does your typical workday look like?

Most days, I meet with many of my peers to discuss what our plans are for improving customer experience. Usually, these discussions are around what the major customer pain points are and how we can address them. I also spend time working with my team on their plans and helping them with what I can.

What have you enjoyed most about working at Expedia Group?

I really enjoy working in an industry that can make the world a better place. It’s cheesy, but I really love working in travel – I really believe that if we enable more people to travel, we can make the world a much better place. Especially since travel challenges people’s preconceived notions.

What makes your team unique?

My team works on how we provide a great shopping experience for activities and things to do for our customers. We look to find how we can make our customers’ trips more memorable through the things they do on their trip – from visiting popular attractions to fun-guided tours.

What accomplishment are you most proud of?

It’s exciting being on a team that has grown the rental car business leaps and bounds from when I first started. I was able to work with a wide range of people to make that happen, and all of it was a true group effort, which has been amazing.

Who has influenced you the most?

A lot of leaders at Expedia Group have had a major influence on my life. Three of the most influential moments were the leaders who 1)  took a chance with hiring me, 2) shaped my product thinking and approach, and 3) shaped my thinking and leadership capabilities. I am forever grateful for their time, advice, and insight they provided.

How and where do you find inspiration?

I do a lot of reading. I read everything from books to blogs and everything in between. I like reading things that challenge my perception of things and get me to think of new approaches.

How did you learn to embrace failure?

Once you realize that the mistake you made wasn’t going to end the world. I think that the realization that no decision is ever going to be 100% successful and that the real fun is figuring out what to do next, is really important.

What is your favorite piece of career advice?

Bias towards learning. It’s OK to make mistakes as long as you’re learning. Look for opportunities to learn or strengthen your skills. When you find you’re not learning anymore, it’s time for a new challenge.

Tell us about your favorite vacation?

The trip I took to the south island in New Zealand was one of my favorite vacations. We had the opportunity to explore the beauty of the south island via rental car, which is the best way to experience it. From exploring Christchurch to hanging out in Queenstown (and everything in between) was great. The natural beauty of the island is unmistakable and the people are so friendly. I need to make sure I make it to the north island next time!

What is your favorite weekend getaway?

My favorite weekend getaway is getting together with friends (and family) to enjoy each others’ company and have a place where the kids can play.

Career Check-In with Dorine Rassaian

Dorine Rassaian | Global Product Manager III in Bellevue, WA

Dorine Rassaian in a meadowWhat does your typical workday look like?

Since most of my stakeholders are in other time zones, the first thing I do every morning is read through emails and Slack messages to see if I received anything urgent overnight. The rest of the day is (mostly) spent in meetings to drive our product features forward. For example, I’ll meet with our UX gurus to review wireframes and iterate on them until we have mock-ups we deem ‘ready for development’ or ‘ready for a usability test’. Then I’ll meet with my Engineering team to review the progress we’ve made and scope the resources and time needed to complete the next set of features. Following that, I’ll meet with Marketing to determine to who and how we will communicate these changes, and with my Technical Product Manager to finalize the experimental roll-out plan to market. In-between these meetings, there are usually recurring meetings with the rest of the organization’s Product Managers to drive transparency and cohesion across what we’re working on. Depending on where we are at with a particular feature’s lifecycle, I will also have meetings with Analytics and Finance to review performance and optimize accordingly.

What have you enjoyed most about working at Expedia Group?

I’ve been so fortunate to have started my career at Expedia as a summer Intern on the Search Engine Marketing team back in 2011. Ever since that experience, I knew I wanted to pursue a career at Expedia… and I’m still here seven years later! What I’ve enjoyed most is our company’s culture – the energy is infectious; we work for leaders who provide transparency, are incredibly approachable, and value testing our ideas.

What makes your team unique?

As part of the Lodging Partner Product team, we really embody the Expedia Guiding Principal of “Put yourself in the shoes of our customers and partners”, as we work closely with Hoteliers to optimize their property’s listings on our Expedia Group websites. Getting to meet with partners from all over the world sure makes the discovery and research phase of the product lifecycle fun –  a property that may look the same on paper in one geography may have completely different needs than a similar property located across the world.

What accomplishment are you most proud of?

After four years on the Search Engine Marketing team, I made a big move over to Product Management on the Data Science team, focusing on revenue management and marketplace optimizations. Not only was I in a new area of the business, but I was also a brand-new Product Manager trying to grasp the new day-to-day of things! After a mere four months in the role, I was asked to participate in our yearly Global Product Organization’s Thunderdome. Imagine a case competition amongst four participants, where you are each given a company to teardown (what are they doing well, what can they improve on, etc.), in a short amount of time. The Thunderdome itself is an event where you get on stage in front of 500+ people, with 10 minutes to convince them that your teardown is the best. That was one of the most challenging and rewarding things I’ve ever done – what a thrill it was to get on stage!

Who has influenced you the most?

Sheryl Sandberg has really inspired me, as she embodies many of the qualities I strive to emulate; being a thought-leader, instilling curiosity & passion, and being a true subject-matter-expert. As she said, “I feel really grateful to the people who encouraged me and helped me develop. Nobody can succeed on their own”, and no truer words have been said in the field of Product Management; without your stakeholders, nothing would get done.

How and where do you find inspiration?

For those of you who are just starting your career as a PM, I highly recommend referring to Roman Pichler’s blog for guidance on how to approach Product Management. I’ve also loved the Women in Product (WIP) community, which has a wealth of resources for PMs in all stages of their career.

How did you learn to embrace failure?

One of the first things I learned was to “fail fast”. We have a strong culture of Test & Learn – if you have a hypothesis, let’s test it and see where it takes us. The faster you iterate, the more you learn and the stronger you become, which also happens to be one of our Expedia Guiding Principles: “Be data driven and business judgment led”.

What is your favorite piece of career advice?

My favorite piece of career advice is to “Be patient enough to learn, but impatient enough to take risks”.

Tell us about your favorite vacation?

One of my most memorable trips was to New York – I had the opportunity to meet with our NYC team to solicit their feedback on my team’s product areas (and take in the NYC Expedia office views from the 76th floor of the Empire State Building!), caught a Yankees vs. Red Sox game, and got the best surprise of my life –  getting engaged at the Top of the Rockefeller Center 😊

What is your favorite weekend getaway?

A frequent weekend getaway is driving from Seattle up to Vancouver, British Columbia. They have amazing restaurants, spas and stunning views of the city juxtaposed with the mountains in the background.