From Account Management in Munich to Analytics in Singapore: My reflections on four years at Expedia.
Grégoire Laurent | Senior Business Analyst, Lodging Partner Services in Geneva
What a journey it has been since I joined Expedia at the start of 2015! Given the wide range of teams and offices around the world and culture of inclusion and exchange, it is no surprise that my career has also been varied.
Chapter 1: Munich | Skillset: German + Account Management
Interested in improving my German-skills, I applied for a role within an Account Management team looking after German speaking part of Switzerland. The interview process was longer than I was used to but each step was worth the time as I got to know my future colleagues and the role I was applying for. I liked the culture and energy of the people from the beginning.
Although I was the only non-German native speaker I was choosen on the potential and mindset I showed during the interview process. The team organized German-classes and took the extra time to help me with this new challenge. After a few months I was able to pass my C1 and work more proficiently in German.
From day one in Munich, I was lucky to meet people I still consider mentors. These Expedians encouraged me to take time to think about my career plan and objectives so that I could truly follow my passion. By attending regular onsite and offsite training with the wider DACH and EMEA team I was able to develop skills which I knew would become extremely valuable for the future.
Chapter 2: Geneva | Skillset: Analytics
After 2 years in the Munich office I found myself spending more and more time travelling back to Switzerland for private and professional reasons. I had discussions with my manager about a move back.
Evolving within my role, I also began to realise that what I like the most and what I was the most interested in was the data (I have always been more of a numbers person) and therefore started learning on my own time some of the hard-skills needed to aspire for more analytical positions. After a few months I finally decided to discuss with my manager about my interest to get more exposure to analytical roles.
A key for me to be able to make this career change was the opportunity I was offered to spend a few hours every week on a cross-departmental project. This allowed the manager in the Analytics team to test my skills and interest, whilst I could discover if the work was really of interest to me. Two months later after a very successful 1st project I was offered a role in the Regional Analytical team.
This new role started with a very intense period of exponential learning, surrounded by very qualified and talented colleagues. It’s vital to be able to adapt quickly to new situations and learn new skills on the job. However, the reward for me was far greater than the challenge. Expedia Group invested in me and gave me time to develop myself. Surrounded by talented colleagues, I always had resources to learn from.
Regional Analytics, what do you do?
Our role in in the regional analytics team has two sides:
- Support the Sales and Marketing Leadership teams within our SuperRegion (EMEA, APAC, LATAM or AMER)
- Support Global projects and initiatives at the core of Expedia Group strategy
The Regional Analytics team is just team within the wider Expedia Group Analytics & Revenue Management department. Expedia Group has data in its DNA and therefore I have had many opportunities to learn from now datasets, applications and analytical technics.
Chapter 3: Singapore | Skillset: Culture + more Analytics
I have always been passionate about opportunities for career development, training and learning. When the Analytics department launched committees in early 2018 to make sure that Expedia is a great place to work I jumped at the chance to get stuck in.
The committee I worked on implemented a Mobility Program with colleagues from the US and Asia; after a few months and presentations were able to get a green light from the Analytics Leadership to launch a program worldwide that would allow analysts to get experience across the globe.
I was lucky to be one of the first employees to be part of the new program; spending a few months in Singapore to cover for two colleagues taking their paternity leave – 3 months each (Generous paternity leave is yet another great feature of Expedia Group! 😉).